Frequently Asked Questions – 100% Natural Baby Care

Refunds are processed within 7-10 working days to the original payment method after approval.

We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD) for orders up to ?2,999.

Yes, all products are dermatologically tested, toxin-free, and pediatrician-approved, designed for sensitive baby skin.

No, we are committed to clean, plant-based formulations free from parabens, sulfates, mineral oil, artificial fragrance, and silicones.

Yes, all products are cruelty-free, vegan-friendly, and packaged in recyclable materials.

For support, you can reach us at customercare@momwishes.com, or call WhatsApp us at +917901739887 (Mon-Fri, 9?AM-6?PM IST).

Yes. They’re made with 99% purified water and soft, plant-based fabric — safe for sensitive skin from day one.

Absolutely. They’re perfect for diaper changes, feeding messes, face wiping, and on-the-go cleanups.

No. They are completely alcohol-free, fragrance-free, and dermatologically tested.

Yes. Our wipes are made with biodegradable materials and are gentle on both baby and planet.

Yes. They clean thoroughly without leaving residue or disrupting the skin barrier — helping to prevent rashes caused by harsh wipes.

Yes, our diaper rash cream is dermatologically tested and gentle enough to use from day one.

Apply a thin layer with every diaper change to prevent and soothe rashes.

Yes. The formula contains Neem, Chamomile, and Zinc Oxide, which offer natural antibacterial and antifungal protection.

It’s safe for mild irritation, but consult a pediatrician before using on broken or open wounds.

It forms a protective layer but absorbs easily and doesn’t leave heavy residue or stains..

Yes. It’s made with ultra-mild, coconut-based cleansers that are gentle on the eyes and scalp

Yes. It’s great for cleansing even the softest scalp, helping remove sweat and buildup.

Yes, absolutely. Our massage oil is dermatologically tested, toxin-free, and made with 18 plant-based oils and herbs that are gentle enough for newborn skin. You can start using it from day one to support healthy growth and bonding.